Frequently Asked Questions

Q: May I order products directly off the website?

A: Products may be purchased online; however, not on our site. We have provided a link to some of our retailers that you may order from.

Q: If I am looking for a particular puzzle, can you provide me a list of stores that would carry it?

A: Absolutely! Please go to the puzzles tab, and you will find a list of retailers in your area.

Q: What is your physical address? What is your mailing address? What is your remittance address?

Physical Address: 1570 S. Perry Rd., Plainfield, IN 46168
Mailing Address: P.O. Box 421309, Indianapolis, IN 46242
Remittance Address: P.O. Box 421309, Indianapolis, IN 46242

Q: May I download a product image from your website?

A: All product images on our website are available for download and viewing.

Q: What do I do if my puzzle is missing a piece or pieces?

A: Please see our Contact Us page to speak with our customer service staff regarding this issue.